More From Jeff Bezos
- "We see our customers as invited guests to a party, and we are the hosts. It’s our job every day to make every important aspect of the customer experience a little bit better."
- "The killer app that got the world ready for appliances was the light bulb. So the light bulb is what wired the world. And they weren’t thinking about appliances when they wired the world. They were really thinking about – they weren’t putting electricity into the home. They were putting lighting into the home."
- "If you do build a great experience, customers tell each other about that. Word of mouth is very powerful."
More In History
- "The deliberate and deadly attacks which were carried out yesterday against our country were more than acts of terror. They were acts of war."― George W. Bush
- "The function of wisdom is to discriminate between good and evil."― Marcus Tullius Cicero
- "The judicial system is the most expensive machine ever invented for finding out what happened and what to do about it."― Irving R. Kaufman