"The keystone of successful business is cooperation. Friction retards progress." ― James Cash Penney Topic(s): Business More From James Cash Penney "I never trust an executive who tends to pass the buck. Nor would I want to deal with him as a customer or a supplier." "Men are not great or small because of their material possessions. They are great or small because of what they are." "I believe in trusting men, not only once but twice – in giving a failure another chance." More In Business "I didn’t realize how hard it was to run a small business."― Andrew Mason "Microsoft has had two goals in the last 10 years. One was to copy the Mac, and the other was to copy Lotus’ success in the spreadsheet – basically, the applications business. And over the course of the last 10 years, Microsoft accomplished both of those goals. And now they are completely lost."― Steve Jobs "And though various organizations in America and England collected money and sent food parcels to these refugees, nothing was ever received by the Spanish."― Martha Gellhorn